Frequently Asked Questions
Everything you need to know about your Robocraze experience.
How long does shipping take for my electronics components?
We typically process orders within 24 hours. Standard shipping usually takes 3-5 business days depending on your location, while express options are available at checkout.
Do you offer technical support for DIY kits?
Yes, our team of engineers provides basic technical guidance for all kits purchased from Robocraze. You can reach out via our support portal for wiring diagrams or troubleshooting tips.
What is your return policy for defective parts?
We offer a 7-day replacement policy for manufacturing defects. Please ensure the product is in its original packaging and has not been soldered or modified.
Are the products on Robocraze genuine?
Absolutely. We source directly from authorized distributors and manufacturers to ensure that every sensor, microcontroller, and motor meets high-quality industry standards.
Can I place a bulk order for educational institutions?
Yes, we support bulk procurement for schools, colleges, and makerspaces. Please contact our B2B sales team for specialized pricing and GST invoicing.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a seamless checkout process.